Stop repeating the same task by automating with documented processes

RepeatIntroduction

Ever notice that you are performing the same task over and over in your business?  Such as answering the same questions from different employees or customers? Have you ever found yourself working on something and then realized as you are working that you have completed this same task many times in recent memory?

Wouldn’t it be nice if you could spend your time working on growing your business by developing brand new relationships with customers and focusing your time on strategy instead of menial task. Wouldn’t it be nice if your employees or customers could find the answers that they needed when they needed them in your own words just the way you would say it without asking you? How efficient would your business be if your employees could do things exactly the way that you would without having to come to you first and without being told by you to do those things. Suppose your customers could get the answers to their questions without calling or emailing you?

If your answer to any of the questions in the first paragraph is yes, then you should be automating repeatable task by documenting them with business processes. And although this will not the stop the task from occurring, it will remove you the business owner, from the cycle so that you can work on more important things like growing your business. If the answer to any of the questions in the second paragraph was yes, then you should continue reading and get started today. Continue reading “Stop repeating the same task by automating with documented processes”

Processes for start ups

process

This post was inspired by a post by Tom Molyneux at successfulworkplace. As a consultant, I’ve found that starts ups and small businesses, tend to feel that processes are not needed and are something that only large companies use.

Further, they feel that processes are something that slows large companies down. Being small provides the advantage of being nimble and you cant do that if you have to follow process is the believe a lot of times.

I believe that process implementation done properly, actually is a huge benefit to a small business or startup. When your business is small is precisely the time to implement processes.

It keeps your business fluid and synchronized. When dealing with outsourcing and remote staff, the obstacles are minimized by consistent process.

Try to document one thing, you can create a Word document, that you have to do multiple times per day in your business. Then sign it, date it and share that document with your staff.